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Shipping & Returns

Shipping Policy

Due to seasonal delays processing times may take 5-10 business days.

Transit times may increase due to seasonal shipping delays.

IMPORTANT COVID-19 GUIDELINE: Due to Covid-19 there may be delays outside of our control. We thank you for your patience and understanding.

You should receive a shipping notification with tracking information once your order ships.

Return & Exchange Policy

All of our products are carefully inspected before they are shipped. Our return policy is 3 days. Unfortunately, we can’t offer you a refund after 3 days of receiving your purchase. 

To be eligible for a return, your item must be in its original packaging, unopened, unused and in the same condition that you received it for our non perishable products. And for all perishable products, send us a short video clip or pictures of damage product.

 To return your product, you should email info@esabaspantry.com to initiate process. 

You  be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

You should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Once your return is received and inspected, we will send you an email to notify you. We will also advise you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment within 7 days.

We reserve the right to reject any returns that do not comply with the conditions stated above. Please contact us if you have any questions or problems.

 Orders that return to our facilities as being undeliverable as addressed by the carriers will be subject to an automatic refund (less shipping) issued back to the original form of payment within 7 business days of its return.

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